Summary
On April 29, 2024, from 11:34 AM to 12:05 PM CST, a service interruption affected our US-based users. We apologize for any inconvenience.
What happened?
The system was intermittently unavailable to US-based users for approximately 30 minutes.
Why?
The outage was triggered by a large trade upload, which consumed significant system resources. We mitigated the issue by scaling down the heavy resource consumption to allow the system to get back to a healthy state.
**Corr...