Summary

On the morning of March 5, 2024, there were some delays related to prior day market data being copied to the current day. The incident was first noticed at approximately 8:00 AM CST and was fully resolved by 12:00 PM CST.  We apologize for the interruption, and would like to share a summary of the incident.

What Happened

You may have noticed that some or all market data from the previous day did not get copied to the current day, resulting in incorrect current day valuations.

Why?

A bug was discovered that created duplicates of certain market prices. The result of these duplicates was the inability to successfully copy the prior day's market prices due to database constraints.

Preventing This Type of Issue

The bug that caused this issue has been fixed.

Thank you for your patience, and once again––we’re sorry for the interruption.

This incident has been resolved.

The issue has been identified and fix has been implemented.
Market data and Valuation jobs are queued up and processing.

We are experiencing some delays in processing copied curves for 3/5/2024. Our Engineering team is aware and are working on the issue. We will update once we have a resolution.

This does not affect 3/4/2024 valuations.