Back to overview
Resolved

Molecule Login

Jun 26, 2020 at 2:09pm UTC

Resolved
Jun 26, 2020 at 2:55pm UTC

The login issue has been resolved and all users should be able to access Molecule as usual. We apologize for the inconvenience.

Created
Jun 26, 2020 at 2:09pm UTC

Some users may be experiencing a 500 Server Error when logging into the Molecule web application. This is a result of a security update from our release last night. In the event you experience this, you will need to temporarily access the Molecule web application via a different web browser (or even incognito/private window of your usual browser). This is a temporary workaround and we plan to address the underlying issue within the next hour or two. We apologize for the inconvenience. Feel free to reach out to support@molecule.io if you continue to have problems in a different browser.