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Resolved

ICE connectivity interruption

Sep 9, 2026 at 8:28am UTC
Affected services
MOLECULE

Resolved
Sep 9, 2026 at 8:47am UTC

The ICE connection has been restored and trade feeds are running normally again across all ICE-connected accounts. Any trades executed during the interruption will be re-fetched. Thank you for your patience.

Created
Sep 9, 2026 at 8:28am UTC

We are currently experiencing an interruption to the ICE connection affecting trade imports across ICE-connected accounts in the US. Our team is actively investigating. No action is needed on your side. Trades and market data will be restored once the connection is restored. We'll post an update as soon as we know more. Thank you for your understanding.