All Systems Operational

Uptime over the past 90 days. View historical uptime.
US Operational
90 days ago
100.0 % uptime
Today
Molecule Operational
90 days ago
100.0 % uptime
Today
Amazon Web Services - EC2 Operational
Amazon Web Services - EKS Operational
Amazon Web Services - Databases Operational
Amazon Web Services - DNS Operational
Auth0 User Authentication Operational
Europe Operational
90 days ago
100.0 % uptime
Today
Molecule Europe Operational
90 days ago
100.0 % uptime
Today
Amazon Web Services - EC2 Operational
Amazon Web Services - EKS Operational
Amazon Web Services - Databases Operational
Amazon Web Services - DNS Operational
Amazon Web Services - File Storage Operational
Auth0 User Authentication Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

System Metrics Month Week Day
Underlying Components ?
Fetching
Underlying Components - Europe ?
Fetching
Feb 22, 2026

No incidents reported today.

Feb 21, 2026

No incidents reported.

Feb 20, 2026

No incidents reported.

Feb 19, 2026

No incidents reported.

Feb 18, 2026

No incidents reported.

Feb 17, 2026

No incidents reported.

Feb 16, 2026

No incidents reported.

Feb 15, 2026

No incidents reported.

Feb 14, 2026

No incidents reported.

Feb 13, 2026
Morningstar settlement market data not loading
Resolved - An EU Severity 1 incident occurred where market data is not loading or copying, causing downtime for customers; the issue was triggered by a web alert and began at 9:22:03 AM UTC on 2/13/2026 (the incident was created by a web alert at 8:51:02 AM UTC); the cause is EU workers not scaling up because the Horizontal Pod Autoscaler didn't obtain CPU metrics, and the response involved manually scaling the workers to process the market data queue first and verifying customer accounts.

Further root cause analysis will be performed and actions taken to ensure this scaling issue doesn't reoccur. We apologize for any interruption in your daily business.
Feb 13, 04:16 CST
Monitoring - We are monitoring the market data which continues to load after we scaled up our workers to handle the processing. A large data file backed up our processing of market data which we are now steadily processing. We are actively checking data across all customers to ensure market data has loaded.

Please contact support@molecule.io if you are missing market data.
Feb 13, 04:02 CST
Update - Market data is loading on delay. Performance is degraded due to a large market file. We have scaled up our processing workings to handle the load. We investigating further to ensure full processing of market files and will continue to monitor until we are confident this is resolved. Everything else is up, working and accessible.
Feb 13, 03:50 CST
Investigating - We are currently experiencing a technical issue which has prevented the Morningstar settlement market data from updating for yesterday (2026-02-12). Separately, no copied market data has been generated for today.

Our Engineering team is actively investigating the issue.

We will provide an update as soon as the matter has been resolved. Thank you for your understanding.
Feb 13, 03:25 CST
Feb 12, 2026

No incidents reported.

Feb 11, 2026

No incidents reported.

Feb 10, 2026

No incidents reported.

Feb 9, 2026

No incidents reported.

Feb 8, 2026

No incidents reported.

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